Delivery and returns
How much does shipping cost?
Enjoy free delivery on all orders over £30.
Standard delivery is available for £2.90.
When will I get my order?
Orders are delivered within 3-5 working days.
Which locations do you ship to?
We currently ship to UK addresses only. Any international orders are agreed on a case-by-case basis and may be subject to additional terms confirmed at the time of order.
If you’re outside the UK, feel free to get in touch at hello@lambleshop.com and we’ll be happy to help with a shipping quote.
What is your return policy for unwanted items?
We hope you love your order, but if it’s not quite right, you can return it to us within 30 days of receiving your order for a refund.
To be eligible for a return, items must be unworn, unused and in their original condition, with all original tags attached.
If you cancel your entire order, we’ll also refund the cost of standard delivery where this was charged. Delivery charges are not refunded where only part of an order is returned.
You’re welcome to check items to decide whether they’re right for you, just as you would in a shop. If items are returned with signs of wear or damage beyond this, we may reduce your refund to reflect any loss in value.
Customers are responsible for return postage costs unless the item is faulty.
Refunds are issued to the original payment method within 14 days of receiving the returned item (or proof of return).
To arrange a return please contact hello@lambleshop.com with your order number.
What is your return policy for damaged items?
If your item arrives faulty, damaged or you receive the wrong item, please contact us as soon as possible so we can put things right.
To arrange a return please contact hello@lambleshop.com with your order number.
What if my order hasn't arrived?
If your order hasn’t arrived within the estimated delivery timeframe, please contact us at hello@lambleshop.com and we’ll be happy to help.